When you wish to return a product to Tuning Box whether under the right of withdrawal or warranty, we guide you through the following simple steps:

1. Contact the customer service to see if we are not able to remotely help first.
2. Download the appropriate form: either the standard cancellation form or the guarantee form, depending on the reason for your return.
3. Print out and complete the form: if you need any help or advice, please do not hesitate to contact our dedicated customer service team.
4. Pack your products carefully: make sure they are well protected and enclose the returns form.
5. Send your parcel to our address :

Tuning Box Sprl
Ruthier 1
4950 Faymonville
BELGIUM

Once we have received and checked your parcel, we will promptly proceed with a refund or exchange, whichever you prefer. Tuningbox is committed to make the returns process as simple and transparent as possible to ensure your satisfaction.